Government Stimulus Updates

Answers to your questions about government stimulus payments

August 20, 2021

Note: We know the importance of the stimulus payments and Advance Child Tax Credit to our customers, and Wells Fargo is making these funds available immediately when they are made available to us. This includes direct deposit payments from the U.S. Treasury, state and local governments. Some state and local governments have passed their own stimulus bills in addition to the American Rescue Plan Act of 2021. Please check your state or local government websites for more information about eligibility, payment details and timing of those specific stimulus programs.

If you have questions about the Advance Child Tax Credit for 2021, please check the IRS website for additional information.

We will update this page as new information becomes available.

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Frequently asked question about Advance Child Tax Credit (CTC)

The American Rescue Plan, signed into law in March 2021, made important changes to the Child Tax Credit (CTC) for most taxpayers in 2021. The American Rescue Plan directs the IRS to make advance monthly payments of half the estimated annual CTC from July through December of 2021.

Please check the IRS website for information about advance Child Tax Credit amounts.

To see if you’re eligible for advance payments, use the Advance Child Tax Credit Eligibility Assistant.

If you’re eligible to receive a payment, you will receive the funds in one of these ways:

  • By direct deposit into the bank account reported on your 2019 or 2020 tax return OR updated by you in the IRS Non-filer tool in 2020. If you have not filed your 2020 tax return, the payment will be deposited into the same account used when you filed your 2019 tax return, including information you entered into the IRS Non-Filer tool in 2020.
  • By paper check If you did not file a tax return or have not given the IRS your direct deposit account information in the last two years, you will be issued a US Treasury check. If you prefer to receive your advance Child Tax Credit payment via direct deposit, the IRS has added the capability to update bank information to reroute your advance from check to direct deposit via the Child Tax Credit Update Portal. NOTE: Changing your advance disbursement from check to direct deposit will take several weeks to be implemented by the IRS and you may receive a check until the change takes effect.

The IRS will disburse the monthly payments on or around the 15th of each month, starting on July 15, 2021. The advance CTC payments will end in December 2021. If you are scheduled to receive a paper check it will take longer to receive your payment each month.

If you do not want to get advance payments of the Child Tax Credit, you can unenroll via the IRS’s Child Tax Credit Update Portal.

Frequently asked questions about Stimulus Payments

As part of the American Rescue Plan Act of 2021, the federal government is providing stimulus payments to eligible recipients.

Please note: Eligibility criteria outlined in the American Rescue Plan Act of 2021 differs from prior rounds of stimulus payments. Wells Fargo does not have the ability to determine whether you qualify. Your eligibility is determined by the government. To learn more about eligibility and payment amounts, visit IRS.gov/coronavirus.

If you’re eligible to receive a payment, you will receive the funds in one of these ways:

  • By direct deposit into the bank account reflected or reported on your 2020 tax return. If you have not filed your 2020 tax return, the payment will be deposited into the same account used when you filed your 2019 tax return.
  • By paper check If you did not file a tax return or have not given the IRS your direct deposit account information in the last two years, you may receive a US Treasury check.
  • By prepaid card. Instead of receiving a paper check, some customers will receive a prepaid card in the mail. Customers are able to use this card like a debit card or transfer funds from their Economic Impact Payment (EIP) card to their bank account from the Eipcard.com website, from the Money Network Mobile App, or by calling 1-800-240-8100.

Once the IRS begins to distribute payments, the IRS's Get MY Payment tool will be updated to reflect direct deposit or mailed payment date. The IRS is expected to update the payment status regularly.

Wells Fargo has processed all of the direct deposits we received from the IRS and U.S. Treasury for stimulus payments to date. If the payments are received for closed accounts or accounts with invalid account numbers, those stimulus payments are returned to the U.S. Treasury. The IRS’s Get My Payment tool will be updated to reflect direct deposit or mailed payment date. The IRS is expected to update the payment status regularly.

The U.S. Treasury has indicated that payments will be distributed in multiple phases and could take several weeks to distribute, so not everyone will receive payments at the same time.

We will provide more detail on direct deposit, check and prepaid card delivery once the U.S. Treasury provides further guidance.

You can check on the status of your stimulus payment using the IRS’s Get My Payment tool.

If you have not received your stimulus payment or have questions about these payments, please check the IRS’s website for updated information.

Please note that Wells Fargo branch and call center staff do not have access to any additional information regarding if or when customers will receive a check or prepaid debit card.

Visit irs.gov/coronavirus for the latest information.

If you’re eligible for a payment, and the account the U.S. Treasury directed your payment to was closed prior to the date the funds were received, Wells Fargo has returned the funds to the U.S. Treasury and they may redirect funds to you via check to the address they have on file for you.

The method and timing of payment is dependent on the U.S. Treasury, and other options for delivery of these funds have not been provided. According to the IRS, the Get My Payment tool will be updated to reflect the date your payment will be mailed. Once a payment is mailed, the IRS reports it may take up to 14 days for you to receive it.

Visit irs.gov/coronavirus for the latest information.

Wells Fargo customers can make a mobile deposit2 using the Wells Fargo Mobile® app or make a deposit at an ATM. Keep in mind, mobile deposits are subject to daily and 30-day rolling mobile deposit limits.

Learn more about mobile deposit.

Because of higher stimulus payment amounts expected under the American Rescue Plan Act, some checks may exceed your mobile deposit limits. To check your daily and 30-day rolling mobile deposit limits for each eligible consumer and business account

  1. Sign onto the Wells Fargo Mobile® app
  2. Select Deposit from the bottom menu
  3. See your mobile deposit limits in two places: When you select a Deposit To account and on the Enter Amount screen

If you are unable to use mobile deposit, you may still visit a Wells Fargo ATM to deposit your check.

In most cases, deposited stimulus funds are available right away, up to $2500. Immediate availability of funds is subject to change at any time, without advance notice. Check your ATM receipt or mobile deposit confirmation screen to see when you will have access to your deposit.

Some customers may be eligible for a Recovery Rebate Credit if they did not receive any Economic Impact Payments or got less than the full amount they were eligible for in the previous two rounds of stimulus payments. Please visit the IRS’s website at https://www.irs.gov/newsroom/recovery-rebate-credit for more details.

Beware of scammers impersonating a government agency or your bank. They may contact you to confirm your personal or financial information in order to receive or expedite your stimulus payment.

To avoid these scams:

  • Don’t respond to an unsolicited phone call, text, email, or social media post requesting your Social Security, bank account, or credit card number.
  • Don’t pay anyone who claims they can help you apply for a payment or get your money faster.
  • Don’t pay an upfront fee to receive a stimulus payment.

Learn how to spot IRS imposter scams.

Our bankers in the branches and call centers will not have access to your individual status of whether you will receive a check, or where your payment is in process.

Due to social distancing and the upcoming stimulus payments, wait times in branches may increase. We encourage you to use the Wells Fargo Mobile app and/or our ATMs as a first choice for accessing account information or making deposits.

For many of your banking needs, the mobile app and online banking are the fastest and most convenient way to bank, 24/7. Enroll today with an eligible account and you can:

  • Check your account balances and transaction history.
  • Set up direct deposit alerts.1
  • Deposit endorsed checks with our app.2
  • Check your daily and 30-day rolling mobile deposit account limits.

IRS tool guidance: If you have more questions about your stimulus payment status, visit the IRS tool guidance page.

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Stimulus payment updates

Visit irs.gov/coronavirus for the latest information.

Disclosures

  1. Sign up may be required. Availability may be affected by your mobile carrier’s coverage area. Your mobile carrier’s message and data rates may apply.
  2. Mobile deposit is only available through the Wells Fargo Mobile® app. Deposit limits and other restrictions apply. Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier’s coverage area. Your mobile carrier’s message and data rates may apply. See Wells Fargo’s Online Access Agreement for other terms, conditions, and limitations.

Wells Fargo Bank, N.A. Member FDIC.

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